General .: TaxSlayer Pro Help Center

Can I Apply For An ITIN In The TaxSlayer Pro Program?
In order to apply for an ITIN, attach Form W-7 to the tax return and mail it to the IRS. The...

Can I Export TaxSlayer Pro Data to Another Program Such As Word or Excel?
There are over 50 different reports that can be tailored to suit your specific needs. These...

Can I File A Return Using A Pay Stub?
You should always attempt to get Form W-2 or Form 1099-R from your employer or payer before...

Can I Unmark A Return Complete?
No, once you exit the Receipt Menu, you will be asked 'Are You Ready to Mark the Return as...

Can I Use A Laptop Away From My Office?
Yes, if the laptop is not normally connected to your network, you can assign a different set of...

Can I View A Return Without Opening It?
Yes, it is possible to view a return without opening the return, from the Main Menu of TaxSlayer...

Does TaxSlayer Pro Offer Any Educational Training?
TaxSlayer Pro was given CPE credit status in 2007 by the NASBA (National Association of State...

How Can I Access The TaxSlayer Pro Tutorial Videos?
If you wish to watch the tutorial videos on how to operate our program, you may do so through our...

How Can I Check The Refund Status On My Client's Return?
You can check the Refund status of a return by going to the IRS's website and clicking on...

How Can I Learn More About TaxSlayer Pro?
You can learn more basic information about our products by visiting our products page on our...

How Can I Remove Or Delete A Client From TaxSlayer Pro?
To remove an individual client from the Main Menu of TaxSlayer Pro select:UtilitiesAdvanced...

How Do I Default All Returns To Third Party Designee?
To designate only one person in the office to be the Third Party Designee; from the Main Menu,...

How Do I Email A Client A Return?
Many taxpayers are requesting that a copy of their tax return be emailed to them. This can be...

How Do I Email TaxSlayer Pro Technical Support?
To email TaxSlayer Pro Technical Support, click on the Support Icon on the main screen of the...

How Do I Get My Company Name And Address To Print At The Bottom Of The Form 1040?
The Paid Preparer and Firm Information will appear on the return once you have entered your...

How Do I Make Internet Explorer The Default Web Browser?
To make Internet Explorer the default Web Browser; complete the steps below: Establish an...

How Do I Mark An Individual Return Private?
To mark a return private from the Main Menu of the Tax Return (Form 1040) select: Miscellaneous...

How Do I Remove TaxSlayer Pro From My Computer?
TaxSlayer Pro does not have an uninstall feature. If you wish to delete the TaxSlayer Pro...

How Do I Reset My Screen Resolution If My Menus Are Too Big?
If you are using the Vista operating system, Right Click on an open area of the desktop and...

How Do I Retrieve The Original Tax Return Emailed From Tax Slayer Pro Technical Support?
We understand that sometimes things happen and a file may have been corrupted or deleted from...

How Do I Tell What Version Number I Am Running In TaxSlayer Pro?
You can view the Version of the program you are running from anywhere inside the program, except...

How Do I Unzip And Restore Prior Year Data That Has Been Emailed From TaxSlayer Pro Technical Support?
To Unzip and restore prior year data that has been emailed to you from Taxslayer Pro you will...

How Many Tax Returns Can I Prepare Using The TaxSlayer Pro Program?
With TaxSlayer Pro you have the ability to prepare an unlimited amount of individual federal and...

I Completed Form 1040, Can I Switch It To A 1040NR?
Because Form 1040 information and Form 1040NR information are stored in different databases, the...

I Completed Form 1040NR, Can I Switch It To A 1040?
Because Form 1040NR information and Form 1040 information are stored in different databases, the...

I Do Not Want The Preparer's Social Security Number (SSN) Printing On The Tax Return(s).
To eliminate the preparer's Social Security Number (SSN) from printing on the the tax return(s),...

I Have A Difficult Tax Question. Where Can I Get Some Assistance?
The IRS has set up the Practitioner Priority Service to assist with difficult and complex tax...

IRS Contact Phone Numbers
Employer Identification Numbers1.800.829.4933Apply for a new EINExempt Organization Business...

Is There A Way To Override The Form 1040?
Yes, you have the option to override the main entries of the Form 1040. From the Main Menu of...

My Account
Listed below are some of the things My Account allows you to do: Purchase the TaxSlayer Pro...

What Is A PIN? Do I Need This?
The IRS has implemented a completely paperless tax return for clients through the Practitioners...

What Is A PTIN? How Do I Change It?
The PTIN (Preparer Tax Identification Number) is used if you are a paid tax return preparer and...

When Will The State Programs And Business Package Be Available?
When the software is available to be downloaded in early December, state programs and the...

Where Can I Access the Refund Cycle Chart In The Program?
The Refund Cycle Chart is an estimation of when the taxpayer’s refund will be issued by the IRS....

Why Should I Complete The Federal Return Before I Complete The State(s)?
A majority of the information needed for the State return pulls from the Federal Return, based on...

Will The Program Automatically Take The Better Of The Sales Tax vs. Income Tax?
Yes, the program is designed to take the deduction that best benefits the client. The larger...

General